Legal Information

Terms & Conditions

Please read these terms carefully before using Swift Loan services

Last Updated: August 2, 2025

1. Acceptance of Terms

By accessing or using Swift Loan services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Swift Loan Kenya regarding your use of our mobile lending platform and services.

📋 Important: By clicking "I Agree" or using our services, you confirm that you have read, understood, and agree to these terms.

2. Definitions

"Swift Loan" refers to our mobile lending platform and services provided in Kenya.

"Borrower" means any individual who applies for or receives a loan through our platform.

"Loan" refers to the principal amount borrowed plus applicable fees and interest.

"M-Pesa" refers to the mobile money service used for loan disbursement and repayment.

"Processing Fee" means the one-time fee charged for loan application processing.

"Platform" refers to our mobile application, website, and related services.

3. Eligibility Criteria

To be eligible for a Swift Loan, you must:

  • Be a Kenyan citizen aged 18 years or above
  • Have a valid Kenyan National ID
  • Own a registered M-Pesa account
  • Have a mobile phone with internet connectivity
  • Provide accurate and complete information during application
  • Not be listed on any credit bureau negative list
  • Have demonstrated ability to repay the loan

⚠️ Note: Swift Loan reserves the right to verify your eligibility and may request additional documentation.

4. Loan Terms

Loan Amounts

  • • Minimum: KES 15,000
  • • Maximum: KES 200,000
  • • Amount based on eligibility

Interest & Fees

  • • Monthly rate: 0.86%
  • • Processing fee: As displayed
  • • No hidden charges

Loan terms are personalized based on your credit profile and repayment history. First-time borrowers may have lower loan limits that increase with successful repayments.

5. Application Process

The loan application process includes:

  1. Completing the online eligibility check
  2. Providing required personal and financial information
  3. Agreeing to credit checks and data verification
  4. Selecting your preferred loan amount and terms
  5. Reviewing and accepting the loan agreement
  6. Awaiting approval notification

⏱️ Processing Time: Most applications are processed within 2-5 minutes during business hours.

6. Loan Disbursement

Upon loan approval:

  • Funds are disbursed directly to your M-Pesa account
  • Processing fees are deducted before disbursement
  • You will receive SMS confirmation of the transaction
  • Disbursement typically occurs within 2 minutes of approval
  • Ensure your M-Pesa account is active and functional

💰 Example: For a KES 15,000 loan with KES 129 processing fee, you'll receive KES 14,871 in your M-Pesa account.

7. Repayment Terms

Loan repayment requirements:

  • Repayment period: 30 days from disbursement date
  • Monthly interest rate: 0.86% of principal amount
  • Repayment via M-Pesa or bank transfer
  • Early repayment is allowed without penalties
  • Automatic reminders sent before due date

📅 Important: Late payments may incur additional fees and affect your credit score.

8. Loan Amounts

SwiftLoan offers flexible loan amounts tailored to your needs.

Available Loan Options
KES 15,000 – KES 25,000
KES 50,000 – KES 100,000
KES 150,000 – KES 200,000

Loan amounts are subject to approval based on eligibility. All terms will be clearly provided before final confirmation.

9. Default & Penalties

In case of late payment or default:

  • Late payment penalty of 1% per day on overdue amount
  • Negative reporting to credit bureaus after 30 days
  • Potential legal action for debt recovery
  • Account suspension for future loans
  • Collection agency involvement for persistent defaults

⚠️ Warning: Defaulting on loans can seriously damage your credit score and future borrowing ability.

10. Data Privacy & Security

Swift Loan is committed to protecting your personal information:

  • Data collection limited to loan processing requirements
  • Information encrypted and stored securely
  • No sharing with third parties without consent
  • Credit bureau reporting for credit assessment
  • Right to access and correct your personal data
  • Compliance with Kenya Data Protection Act

🔒 Security: We use bank-level security measures to protect your personal and financial information.

11. Limitations & Disclaimers

Swift Loan reserves the right to:

  • Approve or decline loan applications at our discretion
  • Modify loan terms based on creditworthiness
  • Suspend services for maintenance or updates
  • Terminate accounts for policy violations
  • Update terms and conditions with notice

Borrowers are responsible for ensuring accurate information and timely repayments.

12. Terms Modifications

Swift Loan may update these terms and conditions:

  • Changes will be communicated via SMS, email, or app notification
  • 30 days notice provided for significant changes
  • Continued use implies acceptance of updated terms
  • Right to close account if disagreeing with changes

It is your responsibility to review terms periodically for updates.

13. Contact Information

For questions, complaints, or support regarding these terms:

Live Chat Support

Use the chat bubble at the bottom-right corner of this page to talk to us instantly.

Email Support

[Email Protected]

Business Hours

Monday - Sunday: 8:00 AM - 6:00 PM

Agreement Confirmation

By using Swift Loan services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

These terms are effective as of August 2, 2025, and govern your use of Swift Loan services.